FAQ
estimated completion time
Each item is handmade with attention to individual details. Custom orders are given an estimated time frame in which the project will be completed which is subject to change for a myriad of reasons (supply, shipping delays, intricacy of the work, etc.). If there is a necessary change in the time needed, you will be notified via email. I strive to keep your wait time to a minimum without sacrificing quality!
Typical completion times:
Stock items are shipped every Wednesday and will arrive in 5-7 business days from the shipment date
Custom items are dependent on commission que + order specifications. Quilt slots are opened quarterly and filled in order of deposit received. You’ll receive a confirmation of deposit paid within 24 hours along with an estimated time I’ll be in touch to work out the details! Currently there is about a 6 week wait before new quilt orders are put in the construction que. Once there you’ll be notified and can expect your quilt within 2-3 weeks, depending on the size and intricacy of the project.
Repair items are assessed upon arrival or through emailed photos and given an expected completion date if repairs can be made. This varies from 2 days to 7 weeks depending on the handwork needed as well as the size and intricacies.
Shipping
All orders will receive a shipping tracking number at the time the item is shipped. All items are shipped from Valdosta, Georgia, United States, and product arrival time depends greatly on the point of destination. Most items are shipped via USPS Priority Mail or UPS.
questions + CommissionS
Commissions are assessed and accepted on a case by case basis. My work is based around my Production Calendar. Orders are given priority based on priority status and order of receipt.
All questions and commission requests can be sent to me at bvstudiodesigns@gmail.com